Ensuring our suppliers and farmer customers are paid prompty during the Covid-19 crisis
In accordance with last week’s announcement from our parent company, Frontier Agriculture, we are switching to a digital-only payment system. This is to ensure that we comply with social distancing measures and that our customers and suppliers are still paid promptly.
In Frontier’s initial statement about the current crisis, it stated that ‘our aim throughout this will be to deliver a full service and support...’. As a division of Frontier, we are honouring this statement by ensuring that we continue to pay promptly both our farmer customers and suppliers.
As required by Government, the vast majority of our colleagues are now working from home – including our administration and payments teams. We are setting them up with the equipment and access they need to work as efficiently as possible from home.
One result of this is that we are unable to make payments by cheque. With immediate effect, all payments from Frontier and its subsidiaries will be made by BACS transfer i.e. paper free.
Many of our customers and suppliers are already paid in this way, meaning no action is required and we will pay you as normal.
If you are usually paid by cheque – we need your bank details
Submitting invoices to Frontier and its subsidiaries
One of the things we are proud of at SOYL is our reputation for prompt payment and security. Please be assured that we are doing all we can to maintain that service during this challenging time and to make payments with the same level of efficiency. If you have any queries regarding invoices or payments please don’t hesitate to contact us via one of the email addresses above or your usual SOYL contact.
BACS Forms for Frontier and its subsidiaries – print and return the relevant form:
- Frontier Agriculture: click here
- BCW: click here
- Kings: click here
- Nomix: click here
- SOYL: click here
Customer finance contact details
- Accounts Payable – Supplier payment queries including grain, site supplies and services
- Address Book – New account set up, trading title changes, address and contact detail amendments. Please note, any notification of bank details must be given in writing.
- Credit Control (farmers) – Invoice and account queries for farmer customers.
- Credit Control (consumers) – Invoice and account queries for consumers.
Group Finance Director, Frontier Agriculture